"Online Drop"... what is this and when can I purchase?
An online drop means we will launch a collection on a certain date and when it's gone, it's gone! We will be posting photos and sharing information on our social media (psst Instagram: @WowColorCo) for a couple weeks leading up to each drop to give you time to decide if you want to purchase an item. Also, due to the nature of this business model, if you're interested in purchasing an item from a drop, we recommend acting fast. We plan on dropping new collections every 4-6 weeks. Message us on social media or email us at email@example.com with any questions!
Do you sell in store?
YES! We will be selling at the House of Color Des Moines' studio in West Glen located in West Des Moines, Iowa. Stop in to their studio for all things House of Colour! And to top it off, all of the items sold in their studio is categorized by season!
When will my items ship?
Each item from the drop will ship in 2-3 business days after purchase. We strive to get your new pieces to you as soon as possible!
What is your return/exchange policy?
All items are inspected before shipped for quality purposes. And because our items are handmade, we are unable to accept returns at this point. Please email us at WowColorCo@gmail.com if there is something wrong with your order and we hope to make it right!
Our bracelets are 7 inches (standard fit) and have an elastic cord that slightly stretches.
Each order comes with care instructions on how to maximize the life of your purchase! Our number one piece of advice is to avoid stretching the cord repeatedly as it may stretch out over time or even snap. Keep out reach from small childen and pets as the beads could be a choking hazard in the case the bracelet breaks (coming from the mom of a toddler who is very intrigued and wants to play with all of the bracelets).
In the case your bracelet breaks, we will offer a repair policy for re-beading any snapped bracelets due to normal wear and tear. The cost of re-beading is $5. Please email us at WowColorCo@gmail.com.
Collaborations & In-person Pop-Ups:
We are excited to build our community and connect with you! If you are interested in collaborating or working together, email us at WowColorCo@gmail.com or slide into our Instagram DM's (@WowColorCo) and let's chat!
For in-person pop-ups, we LOVE supporting small, local businesses and events. Let's chat. We are located in Des Moines, Iowa. And we travel! Reach out to us with your ideas and we will make a plan to fit your vision! Email us at WowColorCo@gmail.com.